Frequently Asked Question

Pricing

Can I try PayDay! before I confirm payment?


You can easily sign up for a free trial account here. If you find PayDay! best suited to your business, you just simply activate the monthly subscription at Billing Info page and get started using PayDay! officially then.

Is there a free trial?


You can easily sign up for a free trial account here. If you find PayDay! best suited to your business, you just simply activate the monthly subscription at Billing Info page and get started using PayDay! officially then.

How much does it cost to use PayDay!?


PayDay! pricing is based on monthly subscription and the packages are as follows:

Payroll Module

Package 1 (1 - 5 employees): $25.00 per month
Package 2 (6 - 10 employees): $30.00 per month
Package 3 (11 - 20 employees): $40.00 per month
Package 4 (21 - 30 employees): $50.00 per month
Package 5 (31 - 40 employees): $60.00 per month
Package 6 (41 - 50 employees): $70.00 per month
Package 7: $70.00 per month + $1.00 per headcount from employee 51 onwards

eLeave Module

Package 1 (1 - 5 employees): $35.00 per month
Package 2 (6 - 10 employees): $42.00 per month
Package 3 (11 - 20 employees): $56.00 per month
Package 4 (21 - 30 employees): $70.00 per month
Package 5 (31 - 40 employees): $84.00 per month
Package 6 (41 - 50 employees): $98.00 per month
Package 7: $98.00 per month + $1.00 per headcount from employee 51 onwards

How do I pay?


We accept credit cards or payment via a PayPal account.

Is there a minimum subscription period?


No, there is no minimum subscription period or contractual obligation. PayDay! pricing is based on monthly subscription.

In the event that I need to reprocess my monthly salary, will I get charged again?


PayDay! pricing is based on monthly subscription. You just need to pay once a month. You can reprocess as many times as possible for the open payroll month which you paid.

Do I need a PayPal account to use PayDay!?


No, it is not mandatory to have a PayPal account to use PayDay! or when paying for PayDay! monthly subscription fees. However, having a PayPal account helps to expedite the payment process because your details have been stored in your PayPal account.

Why can’t I pay you directly? Why should I use PayPal?


PayPal is the most convenient and secure way for you to process any payment to us as they are a reliable global Internet payment gateway provider. For the purpose of security and confidentiality, we do not maintain or keep any credit card information; all these information are exchanged between PayPal and you directly during the payment process.

Do I get an official tax invoice?


Yes, an official tax invoice in PDF format will be emailed to you once PayPal processing is completed.

Is there any payment for software maintenance?


No, you do not need to pay for any software maintenance. It is our duty to update PayDay! with the latest legislation and changes.

I do not agree to the item(s) charged. What should I do?


If you find any item that is incorrectly reflected in your bill, please contact our PayDay! customer service at This email address is being protected from spambots. You need JavaScript enabled to view it. or +65 6336 8686 for assistance from Monday to Friday, 9am to 5pm.

What is a “promotion code”?


“Promotion code” works like shopping voucher which entitles you to enjoy privileged discounts and/or special usage of PayDay!. Each promotion code has a validity period. Please utilize the promotion code before it expires. You will need to enter the promotion code BEFORE the point of credit card payment.

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