Payroll Services


Payroll Outsourcing Services

PayrollServe handles all aspects of payroll outsourcing and payroll processing, relieving HR professionals to do real HR work like staff development, training and education, or compensation planning.

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Some of the services provided by us are:
  • Maintain payroll file for each employee
  • Compute & disburse salary and reimbursements
  • Provide printed or electronic pay advice (via internet)
  • Process increments and bonuses
  • Process claims from MINDEF for staff on reservist training
  • Prepare annual Form IR8A (with submission via IRASLine)
  • Provide payroll reports for management's review monthly & annually

HR Admin & Advisory Services

PayrollServe provide scalable services adapted to our customers’ needs and supporting businesses that are not quite ready to hire HR personnel or start an internal HR department. We will take responsibility for all or some aspects of your HR administration. Organisations can decide how much activity they would like us to manage day-to-day, and call on us for extra support for specific projects. We will give you access to our dedicated team of experienced HR professionals who will provide best practice standards at all times. Because of the size of our HR administration outsourcing department, we assure you of continual service delivery.

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Our services include:
  • Work Pass Application
  • Advice on Singapore Employment Act
  • Group Health Insurance Administration
  • Payroll Management
  • Expense Claims Management
  • Leave Management
  • Staffing
  • Develop Employment Contract
  • Develop Employee Handbook

Employee Self Service Services

Online Payslips
ESS provides your employees with secure, 24/7 access to their individual payroll. Now employees can view their past payslips when they've logged in on ESS. Every month's payslip is automatically saved, making it easy for an employee to view or print an older payslip should it be necessary. The company can also add the company's logo to the payslips.

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Online Leave Application
The system is designed to make your leave processes as effortless as possible. The online module integrates with our payroll and claims systems, allowing your employees to apply for leave online. Capturing, approving and maintaining your employees' leave is now a streamlined and paperless process. Employees can now view their own leave balances. And managers are now able to get an overview of their team's leave applications.
Online Expense Claims
This system enables employees to post and obtain approval of reimbursement claims online. This eliminates a lot of hassles like manually filling up the form, not knowing the status of the claim, etc. Employees will be provided information on their entitlement, claims done and balances.

Payroll Health Check Services

One of the most important tasks for all businesses is the preparation of payroll and payment of salary. The process is made complicated with additional components such as benefits, allowances, deductions, government remittance, etc. It is of no surprise that countless companies end up paying hefty accumulated fines for not complying with local legislations.

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We realized that the most common errors and omissions committed by in-house payroll are as follows:
  • Over / Under Reporting of Additional Wages for CPF Computation
  • Error in CPF contribution due to PR status, Age Group, etc
  • Error in Classification of Wages for CPF Reporting
  • Error in Classification of Taxable items for Tax Reporting
  • Treatment of Taxable items (e.g. long service award in cash, reimbursement of gym membership)
  • Non-compliance to Employment Act's salary calculation (Termination Payments, Overtime, etc)
This service is designed to ensure that calculation of earning, special payments (such as bonuses, out of cycle payments, etc), employee benefits, employee taxes and voluntary/involuntary deductions are accurate, complete and performed in a timely manner. Also, to ensure that employment taxes, tax and non-tax reporting requirements are in compliance with local regulations.

Leave Management Solution

PayrollServe’s online leave management solution enables your organization to stay on top of all leave requests and effectively manage leave approvals from wherever you are. Gone are the trails of paperwork, confusion on leave balances, errors due to miscalculations and missing request forms. With the benefit of the Global Calendar View, you can easily manage and track the leave application of your workforce across multiple geographies.

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We operate a flexible policy engine that can manage all your different leave policy processes across multiple countries. Our implementation specialists will analyze each of your leave policies and manage the set-up accordingly. We can configure our scalable platform to the majority of leave policies.

Expense Claims Management Solution

PayrollServe’s online expense claims solution is design to allow employees to apply for reimbursement of medical and dental, travelling and other expenses claims according to company policies and rules, and allows checking of pending and payment status from anywhere, anytime. Supervisors and managers can simply approve the claims online. The company administrator can review online, all claims posted by employees. Information on approval or rejection is provided to the employee by email.