FAQs
General
What is PayDay! Solutions?
PayDay! Solutions is a suite of Payroll and HR systems designed to streamline processes for all businesses. We offer three options to cater to your specific needs: PayDay! HRMS, PayDay! SaaS and PayDay! Software.
How can PayDay! Solutions benefit my business?
PayDay! Solutions can help you to:
- Automate payroll tasks and ensure accurate and timely payments.
- Simplify Payroll and HR processes
- Improve data security and compliance with Singapore regulations.
- Reduce costs associated with manual payroll processing.
What is the difference between cloud-based and on premise systems?
Cloud-based system (PayDay! SaaS and PayDay! HRMS) is accessed through the internet, while on premise system (PayDay! Software) is installed directly on your company's computers or local servers.
Is there a local technical support team to contact for assistance?
Yes, we have a local technical support team ready to assist you with any issues you encounter while using PayDay! Our team can be reached via phone at 65947777 or email at support@payrollserve.sg from Monday to Friday 9am – 5pm.
Do you offer training options for PayDay!?
Yes, we do offer system training for both new and existing users.
PayDay! HRMS
Are there Grants available for PayDay! HRMS?
Absolutely! An instant process with no paperwork needed. Contact us for up to 50% discount for PayDay! HRMS.
Can I build a custom HRMS plan with only the modules I need?
Absolutely! We understand that every business has unique payroll needs. That's why our HRMS is designed with a modular approach. You can choose the modules you need, and you'll only pay for what you use. This keeps your costs flexible and ensures you're getting the most value out of our system.
Is PayDay! HRMS a good fit for my business?
PayDay! HRMS can cater to all businesses, especially those looking for a full-suite HRMS to manage your complex HR needs.
Is PayDay! HRMS compliant with the latest statutory regulations?
Yes! Our team keeps up with the latest regulations and conducts regular system updates.
Can PayDay! HRMS generate customised payroll reports?
Yes, PayDay! HRMS generates comprehensive payroll reports, and with our Report Writer feature, you can easily customise them to include the specific data you need.
Can employees access payslips and other HR info on the go?
Yes! Our ‘PayDay! HRMS v3’ mobile app (available on iOS and Android) allows employees to conveniently view their payslips, IR8A forms, and apply/cancel leave - anytime, anywhere.
PayDay! SaaS
Can I use only the Leave module in PayDay! SaaS?
Absolutely! You can choose the module that best suit your needs. Whether you need just Leave management or both Payroll and Leave, you only pay for what you use.
Is PayDay! SaaS a good fit for my business?
PayDay! SaaS is ideal for businesses with straightforward payroll needs, making it a breeze to get started and manage your payroll tasks.
Is PayDay! SaaS compliant with the latest statutory regulations?
Yes! Our team keeps up with the latest regulations and conducts regular system updates.
Is there a trial period for PayDay! SaaS?
Yes! You can enjoy 30 days free trial. Sign up now!
Can employees access payslips and other HR info on the go?
Yes! Our ‘PayDay! SaaS v2’ mobile app (available on iOS and Android) allows employees to view their payslips, IR8A forms, and apply/cancel leave - anytime, anywhere.
PayDay! Software
Is PayDay! Software a good fit for my business?
PayDay! Software is suitable for businesses with on premise requirements. This means that the Software is installed on your computers or local servers.
Is PayDay! Software compliant with the latest statutory regulations?
Yes! Our team keeps up with the latest regulations and conducts regular system updates.
How many licenses do I need if I manage multiple companies?
1 PayDay! Software license is able to cater to multiple companies and unlimited headcount. Hence, you would only require 1 license if you are the only user.
Can employees access payslips and other HR info on the go?
PayDay! Software focuses on secure on premise data management. This means employees cannot access payslips or other HR information remotely. However, the software allows the user to generate and print payslips for easy distribution to the employees.
MEPS Transition to DDA for CPF Contributions
What is MAS Electronic Payment System (MEPS)?
The MAS Electronic Payment System (MEPS), operated by the Monetary Authority of Singapore (MAS), enables real-time gross settlement for domestic and international interbank payments, including CPF contribution payments.
What is Direct Debit Authorisation (DDA)?
Direct Debit Authorisation (DDA) is an automated payment method that allows for CPF contributions to be directly deducted from a bank account, eliminating the need for manual interbank transfers (MEPS).
Effective 1 November 2024, DDA will replace MEPS to make payments for CPF contributions.
Who will be impacted by this change?
International companies operating in Singapore, but without a local bank account*, may encounter increased administrative challenges when making CPF contributions.
*Refer to the list of participating banks that supports eGIRO.
When will the change take effect?
Starting 1 November 2024, the CPF Board will no longer accept CPF contribution payments via interbank transfers (MEPS). Employers will need to switch to DDA or other electronic payment methods.
What are the solutions available?
Our Payroll Outsourcing Services provide a hassle-free solution for businesses affected by the transition. We manage your payroll and CPF contributions to ensure compliance, streamline payroll processes, and eliminate the need for a local bank account. With PayrollServe’s salary disbursement and payment services license, we can securely handle all your payment needs, keeping your payroll operations running smoothly. Contact us to learn more!