Frequently Asked Question

Support

What type of support is available?

 Phone and email support are available between 9am - 5pm, Monday to Friday (Singapore time). You get the answers you need at no additional charge. Support email address: This email address is being protected from spambots. You need JavaScript enabled to view it. Support number: +65 6336 8686
 

Does PayDay! have user manual?

Instructional videos are available to guide you. You can also find most of your questions answered on our Tips and Help page when you log in. If you cannot find the answer, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.
 

Is there any training session available for PayDay!?

PayDay! is simple to use and the instructional videos should be able to guide you sufficiently.  However, if you still wish to attend a training session on how to use PayDay! effectively, you can sign up for the 1.5 training workshop on the Training page. The training is priced at $35.00 per participant.
 

Is the support 24 hours?

You can access our extensive library of Frequently Asked Questions 24/7.We also provide support when you need it from easily accessible customer service representatives via email or phone. Phone and email support are available between 9am - 5pm, Monday to Friday (Singapore time).

 
 
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